The Details (terms and conditions)
A time scale for completion of work, and payment, will be agreed with you along with any other terms and conditions in advance.
Pay As You Go
I offer a Pay As You Go service or clients whose requirements may vary from month-to-month, or who choose to use my services on an ad-hoc or one-off basis.
You only ever pay for the time it takes to carry out the job – an hourly rate is charged for most tasks, broken down into 15 minute increments. A quote will be given for the work to be carried out, however if requirements change additional costs may be incurred. If this is the case I will discuss this with you at the earliest opportunity.
My standard hourly rate is £25 per hour, with a minimum charge of £6.25 for tasks of up to 15 minutes.
Where work is required to be carried out at weekends or after 6pm, the standard hourly rate is £30 per hour, with a minimum charge of £7.50 for tasks up to £15 minutes.
Regular and Super Subscription Packages
I also offer two subscription packages for regular clients.
Regular: If you commit to a minimum of 3 hours support per month, you receive the first three hours at a discounted rate of £65.
One unused hour may carried over to the following month.
Super: If you commit to a minimum of 6 hours admin support per month, you receive the first six hours at the discounted rate of £120.
A maximum of two unused hours may be carried over to the following month.
The minimum amount for both packages is payable on a monthly basis and the client is responsible for ensuring that they provide work for the minimum number of hours a month. Additional hours will be charged at the standard hourly rate.
For your complete peace of mind confidentiality is guaranteed. I am registered with the Information Commissioner’s Office and adhere strictly to the Data Protection Act. Combined with enhanced DBS (formerly CRB) clearance, you can be confident that your data is in safe hands.